Bus ticket counters, smartphones, and designated travel agency (SUNQ PASS exchange tickets) are available for purchase.

Please see How to Buy for details.

Bus ticket counters are available in Kyushu 7 prefectures in Japan (Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima) and Shimonoseki (Yamaguchi).

Please check Bus ticket counter for details.

Credit cards are accepted, but electronic money is not.
*Contact Us for more details.

Please exchange your SUNQ PASS for a SUNQ PASS at the Bus ticket counter.
Please note that exchange tickets are not valid for boarding the bus.

There are no child fares or fares for the physically challenged.
Please be aware that depending on the section and frequency of use, it may be cheaper to use the child fare or discounted fare for the physically disabled for the section used each time rather than using the SUNQ PASS, which may result in a lower total cost.

(Child fares start from children of elementary school age and above, but if you occupy a seat for an infant on an Express Bus, the child fare will be charged.)

For local buses and Express Buses that do not require reservations, please present your SUNQ PASS to the driver when you get off the bus, and for Express Buses that require reservations, please present your SUNQ PASS to the driver when you board the bus.

For Express Buses that require reservations, you will need to make a reservation for the Express Bus and be issued a seat secure ticket in advance.

Yes, local buses and some Express Buses in the city are equipped with "numbered ticket issuing machines.
Please take a numbered ticket when using the relevant bus.

Northern Kyushu and ALL Kyushu SUNQ PASS is available.
Seating capacity is limited, so please make a reservation in advance at the counter after making a reservation.

For more information about the Kyushu Odan Bus, please see the Trans-Kyushu Bus Guide or Contact Us at the Kyushu Sanko Bus or Trans-Kyushu Bus Reservation & Information Center.

Kyushu Odan Bus Guide (Kyushu Sanko Bus)
Reservation and Information Center 096-325-0352
(Business hours: 9:00-17:00)

Please note that you will be charged the "one-way fare" for the section you are riding.

Yes, we do not collect them. You can take it home as a souvenir of your sightseeing/travel.

(*Note: SUNQ PASSs that are no longer valid cannot be used at all. If you use an invalid About SUNQ PASS, you will be charged a "surcharge" for any reason, so please do not use it at all.

We cannot reissue the card due to loss by the customer.
Please keep it in a safe place before and during use.

You can use the service up to one day before the start of your trip, but not after the start of your trip.

Please note that refunds, extension of the period of use, and transfer by alternative transportation will not be provided even if the scheduled route is cancelled due to abnormal weather conditions or other reasons.

Buses may be delayed due to traffic jams and weather conditions. Please make your plans well in advance.

However, no refunds will be made after the start date of use, even if the route is cancelled due to inclement weather or other reasons.